Heavenly Pho

Reviews about Heavenly Pho

• 4 / 5

  By Sugar Bear
  Excellent pho! They also have other items on the menu if you are not in the mood for hot soup. Very much worth the try. Prices are reasonable and very good service. Never super busy because of the location but a great place to go for a quiet meal.
  January 12, 2017
• 1 / 5

  By Dan V
  Ms Sun, the manager, was very rude, unprofessional, and argumentative!! Had lunch on Apr 2, 2017 with my family. Repeated my order (C28-shrimp rice plate) 3X and she returned with C-24 which was chicken. She clearly made a mistake, even my nine year old and the rest of my party remembered my order as C-28. Instead of owning her mistake Ms Sun was trying to say it was mine. She clearly wrote C-24 on her note pad. She also made a statement saying that now she has to pay for the wrong order, making me quilty! To make matters worst, she came back and asked me again what I want after I told her that it was still C-28. I was very insulted by this. Her demeanor are rude and condescending. Don't get me wrong! The food is excellent but if have to put up with servers like Ms Sun, I'll take my business somewhere else. I'm all for supporting the restaurants in my community but I don't have to put up with servers like Ms Sun. She really needs to have some customer service training. Mr Ken thank for speaking to me and thank for offering a free lunch but I have to turn it down. I'm not into free lunch because you run a business. All I want is an atmosphere that is friendly and relaxing to my family without being insulted by waitress/manager like Ms Sun.
  November 29, 2016