Papa John's Pizza

Reviews about Papa John's Pizza

• 1 / 5

  By Brenda Guerra
  Ordered online from the iPhone and I apparently added on more sauce and couldn't change my pizza options. I called 3 times to be hung up on the first 2 of those times. I ask the girl to pull it up and change it but I guess to the best of her training that damn Add/Subtract button was still just to defeating in her skills. After finally getting my order (I'm guessing) right, she places me on hold for almost 15 minutes (yeah she finally figured how to hit hold) to speak to a manager. My order was doubled because I ordered online and something happened so I needed a managers fingerprint to give me back my online coupon. After she finally got back to me I'm told that my food was already going out and the option I had online was not able to be done in-store...
  
  I got a 12 week hungry and mood swinging pregnant wife... So like any man, I unfortunately agreed to whatever the hell was sent, fingers crossed my pizzas get here to see it's just barely acceptable to our standards. I complained to the delivery guy, knowing it's not his fault, he says he hears similar complaints like this all time...
  I still gave the guy a tip but really...
  Last time man, I'd rather spend my $ on a lower quality pizza with better customer service.
  
  January 13, 2017