Yum Thai Restaurant

Reviews about Yum Thai Restaurant

• 1 / 5

  By Bryan Vasquez
  My wife and I ordered over the phone about a week ago, they confirmed everything. I showed up 30 minutes later because they told me it would be ready in 25 minutes. I arrived and it still wasn't ready so I waited. More people were coming in and and the manager BRENT was letting them know that the wait didn't matter if they were staying or to go. Everyone understood and more people sat down and ordered and some made to go orders. There were about 7 of us waiting for to go orders and the hostess came back out and re-took my order...1 hour after calling in. Then i noticed some people that were seated after me and orders to go that were made after I arrived that had been finished and the people sitting already had their main course. Then one hour and a half (90) minutes) went by and the manager BRENT took my order again... so I decided to ask for a refund, they made me wait 20 more minutes before BRENT came out with my food like everything was going to be okay, I asked nicely if I can just get my refund and I no longer wanted the food. This even took some time as he didn't believe I paid prior to now and I showed him my bank account that was already up saying it was charged by YUM Thai, but it was 3 dollars more, and I said because I gave you guys a 3 dollar tip initially for a to go order. He gave me a receipt and never offered the food either, which I'm sure was the wrong order because it was taken 3 times.
  
  Super BAD customer service, no friendly staff, bad management skills, sorry but I have to rate this a 1 star.
  February 23, 2017
• 5 / 5

  By Emily Juneau
  Hands down, best Thai food I have ever had. This was the first place I ever tried Thai food. It's become my recent obsession so I've been trying different places closer to me and it's not at all satisfying. I always order the same dish and Yum Thai has never disappointed me. My husband and I take all of our friends and family their when they visit us. I could eat there every night. I definitely recommend this place! :)
  August 22, 2016